DELIVERY POLICIES

Order & Delivery

  • Order has to be placed minimum one day (18-24 hours) in advance.

  • We deliver all over Delhi-NCR.

  • Delivery charges will be applied with respect to the distance which is calculated from our location in Jamia Nagar. This will be communicated to you while confirmation of your order on phone call or message.

  • All orders placed on the website will be confirmed by a phone call.

  • Payments must be in cash or PayTM. We reserve the right to change the payment methods we accept at any time.

  • Product prices and delivery charges, if any, are liable to change at any time, but changes will not affect orders which we have already been confirmed.

  • Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized for the same. In cases in which you have designated an alternative receiver, such person shall accept the meals under all of the same terms and conditions that would apply had you accepted the delivery yourself.

  • In case if you, your doorman, or your alternate receiver is not present at the time of delivery, we will use commercially reasonable efforts to contact you and find an alternative. If you are unable to receive the order for any reason, the order will be cancelled and you will be charged the applicable fee for the order and the delivery.

  • In the case of inclement weather, we will deliver your order as soon as reasonably possible when the conditions permit. If your designated delivery location is inaccessible, rendering us unable to make the delivery, we will contact you to determine the best alternative.

Packaging

  • Each food item is carefully and hygienically packed in spill-proof, food-grade containers to stay fresh till it reaches you.

  • To maintain the highest quality and flavour of the meals after delivery, we recommend that you immediately consume the items. If you wish to consume them later, then it should be stored in the refrigerator, and reheated well and inspected properly before consumption, at your own risk and judgement.